I am a highly sociable individual who enjoys communication on all levels.I am highly organised,honest and always strive to achieve targets and goals.I am outgoing and enjoy all aspects of social interests.I am very astute and have a never give up demeanour .I have an extremely hard work ethic which has always enabled me to adapt this to all areas of my life.
I went to Ipswich aged 16 years,before this I attended Stanground school where I achieved all G.C.S.Es including a C in English,C in English Literature and B in P.E.
Fairline Boats are renowned luxury yacht builder, they have been in business for over 40 years and build some of the most outstanding iconic boats in the industry. These yachts are pure perfection and offer both glamour and perfection of workmanship, I am very proud to play a part in these inspiring products.I enjoy the challenge of knowing the entire process and ensuring that the boats meet their deadline for being finished, this is also the service that is expected from our elite class of clients.I particularly enjoy showing clients around these boats when they are in the process of being made and helping to sell these products is very rewarding when you have seen the entire process.
My day to day role involved many different aspects of Pearl Assurance clients and their direct debits such as scanning through our clients files and investigating overpaid or underpaid premiums, that may have accrued on the term of the policy. I was also the designated person who dealt with customer complaints; this was very rewarding and pressurised. Complaints from customers were due to the policies being incorrect or the monthly premium was not meeting the customers' expectation's with in the agreement. A number of customers would surrender their policies, my role was to investigate there payment history to ensure they had met all policy agreements and met their required payment terms. I also had to collate the targets and stats achieved for the morning meetings, ready for the managers to assess the daily targets that were then given to us as a team to achieve. I am used to working with targets and always exceeded these. The targets were based on quality and productivity.
Working to deadlines 100% of the time
coach and develop new members
Sales Targets are met through boats being shipped on time
Delegation and ensuring there are clear instructions due the importance of health and safety involved
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