Assistant Director - Services CV Example
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Professional Profile
Driven and accomplished senior manager with twelve years' experience of developing and leading innovative health and social care programmes in the voluntary sector. Adept at managing multiple projects simultaneously and managing a broad and varied portfolio of work, often under pressure, in a fast-paced environment. Strong track record of building and maintaining successful strategic relationships and effective partnership working with a range of stakeholders. Resilient people manager with experience of leading and re-motivating teams through significant organisational change. I am looking for a new opportunity where I am able to work more strategically to positively influence healthcare services.
Key Skills
- Leadership of teams and programmes
- Translating strategy and visions into effective delivery models
- Change management
- Relationship management
- Excellent communication & interpersonal skills
Experience
05/2010 - Current
LGBT Foundation － ManchesterAssistant Director - Services
Progressed from previously held positions: Well-being Manager (2012-2014), Well-being Co-ordinator (2010 - 2012)
Lead on the strategic and operational management of health and social care programmes including: mental health; sexual health; well-being; drugs & alcohol; domestic abuse; community safety and advice services.
- Extensive experience of translating strategy and service specifications into effective delivery models
- Forge and nurture productive, cross-sector partnerships
- Represent the organisation in national, regional and local fora and networks
- Negotiate and manage contracts, including NHS contracts, with a range of commissioners and funders
- Develop strategy, manage finances and lead on change management projects as part of senior management team
- Performance manage teams to consistently achieve targets
- Analyse and respond to intelligence from research and in-house data to continuously improve evidence-based services
- Key role in two organisational restructures with experience of building multi-functional, agile teams
- Effective management of project and organisational budgets
- Accomplished in the implementation of clinical governance and best practice standards
- Expertise in health and social care, both nationally and locally
- Experienced and confident trainer, achieving consistently high satisfaction rates
03/2012 - 01/2017
Department of Health － LondonNational Service User & Carer Representative (Mental Health)
Represent the needs and experiences of those living with mental health problems, on the Ministerial Advisory Group for Mental Health.
- Work directly with the Minister of State for Care Services and senior figures from all sectors of health and social care
- Selected to work on 'parity of esteem' agenda
- Conduct engaging and impactful presentations at board level
- Contribute to national performance frameworks
- Expertise in policy, research and 'grass roots' issues around mental health
06/2006 - 05/2010
Self Help Services － ManchesterCounselling Service Manager April 2009 - May 2010
Progressed from previously held positions: Volunteer Co-ordinator (2007 - 2009), Service User Engagement Consultant (IAPT) (2006 - 2007), Self Help Group Facilitator (2006 - 2008)
- Successful restructure of community-based therapy services
- Develop effective cross-sector working relationships
- Key role in senior management team
- Implementation of more impactful clinical monitoring systems
07/2001 - 06/2007
Earlier Employment
- Sales Assistant at Debenhams - August 2005 to June 2007
- Restaurant Supervisor at Vue Bar & Grill - January 2002 to August 2005
- Sales Assistant at Next - October 2002 to January 2003
- Waitress at Black Horse Inn - July 2001 to October 2002
Education and Training
2009
Salford University, DipHE Counselling Studies
2007
Salford University, BSc 2:2 in Psychology & Counselling Studies
2003
Widnes Sixth Form College, 4 A-Levels (2B's, 2C's), 1 AS-Level (A)
2001
Wade Deacon High School, 10 GCSE's (1A*, 1A, 6B's, 2C's)
2016
Public Health England, Systems Leadership Programme, North West Cohort
2014
Living Works UK, Applied Suicide Intervention Skills (ASIST)
2014
The Centre for Strategy & Communication London, Women in Leadership & Management
2013
The Centre for Strategy & Communication London, Project Management
Interests
I am hugely family orientated and spend most of my spare time with my husband and young daughter. I am a strong believer in self-care and practise yoga and enjoy walks in the countryside. I am also keen cook and love to use it as a creative outlet.
CV Overview
Companies Worked For:
- LGBT Foundation
- Department of Health
- Self Help Services
- Earlier Employment
School Attended
- Salford University, DipHE Counselling Studies
Salford University, BSc 2:2 in Psychology & Counselling Studies
Widnes Sixth Form College, 4 A-Levels (2B's, 2C's), 1 AS-Level (A)
Wade Deacon High School, 10 GCSE's (1A*, 1A, 6B's, 2C's)
Public Health England, Systems Leadership Programme, North West Cohort
Living Works UK, Applied Suicide Intervention Skills (ASIST)
The Centre for Strategy & Communication London, Women in Leadership & Management
The Centre for Strategy & Communication London, Project Management
Job Titles Held:
- Assistant Director - Services
National Service User & Carer Representative (Mental Health)
Counselling Service Manager April 2009 - May 2010
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