Access Product Manager CV Example
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ACCESS PRODUCT MANAGER
Summary
28 Adelaide Road, Ipswich, Suffolk, UK. IP4 5PS Personal Statement An experienced technical sales professional that has a wide variety of industry and technology experience, my networking abilities could help your company achieve its goals. Over the last 15 years working in both network operators and in equipment vendors with a core interest in the broadband services segment. As a team manager, has managed teams from students to engineering teams and has successfully delivered many projects from CPE solution design to network design and implementation. Specialties include: Sales and systems engineering in xDSL, 802.11 wireless, PLC, 3G and LTE technologies. With extensive broadband knowledge in ADSL2plus, EFM and VDSL2. Recent years, I have gained experience in business development, managing one account in excess of $12m per annum. With a professional objective of becoming a respected converged media networks professional. Expanding my experience in multimedia and smart home services. I Have a BT directorate award for my work on the first VDSL demonstrator. I have started up and managed my own businesses I have given many presentations to senior management and customers Managed to completion a number of major technical projects I have broadband UK LLU line optimisation skills and knowledge Experience in TR69 ACS and CWMP set-up Helped design the largest LLU IP based MSAN network in the UK I am also a Petty Officer in the Sea Cadet Corps, where I help train cadets in seamanship, drill and boat work, within a disciplined organisation. Skills & Expertise DSLAM (Advanced, 15 years experience) CPE (Advanced, 15 years experience) DSL (Advanced, 19 years experience) Broadband (Advanced, 10 years experience) FTTx (Intermediate, 8 years experience) WiFi (Advanced, 12 years experience) Telco (Over 12 years experience) Integration (Over 5 years experience) Pre-sales (Over 10 years experience) Curriculum Vitae - 4
Education
B.Eng : Electronics and CommunicationsUniversity of North LondonElectronics and Communications
HND : Electronic Engineering and Data CommunicationsUniversity College SuffolkElectronic Engineering and Data Communications
OND : Electronic EngineeringUniversity College SuffolkElectronic Engineering
B.Eng : Electronics and Telecommunications Electronic Engineering and Data CommunicationsElectronics and Telecommunications Electronic Engineering and Data Communications
Accomplishments
- Chair KPI meetings with vendors - Cable and Wireless SALES AND NEW ACCOUNT EXPERIENCES Won a sale to introduce a range of retail products into a tier 1 telco - Gongjin Europe PLC MARKETING AND PRESENTATION Network Proposals to Funders - Independent Networks TECHNICAL KNOWLEDGE SUMMARY Part of a team, who in 1995 designed the world's first working VDSL demonstrator PAST EXPERIENCE AND KNOWLEDGE Presentation Skills Course.
- Electrical system designer to BS7671 TQM / QMS Training UNIX User Training Alcatel ADSL OAM course, Alcatel University, Antwerp Alcatel 5530 Network Analyser and DLM Tool, Antwerp Education / Employment History / Activities.
Experience
January 2014
- I have 20 years experience in xDSL technologies.
January 2013 to January 2014
- Responsible for more than $12m annual revenues.
January 2013
- Took over the role of Business Development Manager, along with my Product Manager role.
- Sustaining existing customer relations and products, whilst expanded the sales into new product ranges.
January 2007 to January 2010
- Held various contracting roles for Orange, TalkTalk, LEA, and more, which gave great experience to managing projects through to completion or packaging them so that they could be handed over to their new owners.
January 2001 to January 2011
- Was attending the UK NICC technical DSL/Broadband forum representing; C&W, Orange, TalkTalk, UTEL and Huawei Contact Adrian Chambers E-Mail: Adrian@chambers-web.co.uk Phone: +44 (0) 7525 142244 28 Adelaide Road, Ipswich, Suffolk, UK.
- IP4 5PS Contact Adrian Chambers E-Mail: Adrian@chambers-web.co.uk Phone: +44 (0) 7525 142244 28 Adelaide Road, Ipswich, Suffolk, UK.
- IP4 5PS Contact Adrian Chambers E-Mail: Adrian@chambers-web.co.uk Phone: +44 (0) 7525 142244.
December 2011 to Current
- Gongjin Europe PLC, Location: UK.
- 6 Employees across Europe (Part of the T&W Shenzhen Gongjin Electronic Co Ltd.
- With 10,000 employees Worldwide) Shenzhen Gongjin is one of the leading OEM/ODM companies for CPE equipment.
- Gongjin Europe PLC is the sales and marketing into Europe.
- Business Development and Product Manager New Business development Technical sales (inc.
- Pre and Post sales) More than $12M revenues.
January 2013 to January 2014
- With 20% growth.
- New Above $100k potential accounts closed in this period.
Access Product Manager
February 2010 to November 2011Huawei Technologies UK Ltd
February 2010 to November 2011Huawei Technologies UK Ltd
- Managing a team with some technical backing from China to support all access product pre-sales into BT.
- From MSAN and Street Cabinet DSLAM to ONT and CPE devices including the technical design aspects of the BT 21CN, GPON and Hub 3 deliveries.
- Covering technologies such as ADSL2plus, VDSL2, FTTC, FTTP, DSL vectoring, DSL re-transmission, TR-069 and DLM with the associated Element Management System for OSS systems integration.
- Looked after the MSAN Sales with revenue of over $3M per annum.
January 2006 to October 2007
- Cable and Wireless Access (Formerly Bulldog Communications) Head of Access Engineering Working in the Design Team, as Access Network design authority Responsible for the access network (MSAN.
- DSLAM and pseudo wire aggregation switches) design, development, planning and test; using change control systems and training staff to allow handover into operational readiness.
- Other areas of work included the development and interoperation of Customer Premises Equipment (DSL gateways, video set top boxes).
- This included RFP writing and vendors response evaluation.
- Daily relationships with the MSAN vendors and weekly KPI progress meetings to keep them to date on progressing developments and issues.
- Where operational problems were escalated, I provided support to the operations and customer support teams and worked closely with the build and capacity team to support the deployment.
- With the company becoming a wholesaler, I became involved in, project & bid management for technical input.
Contractor / Consultant
May 2002 to November 2003Independent Networks Ltd
May 2002 to November 2003Independent Networks Ltd
- Transmission Technology Office (and founding Member) Coventry, UK The transmission principle engineer to the directorate of Independent Networks (a Midlands based Local Loop Unbundler start-up).
- The role involved network design, implementation of design in equipment acquisition, configuration, lab design and implementation within budget.
- Service design with the largest project being feasibility of VoIP Versus VoATM project to deliver second line voice to business customers.
- Network and CPE configuration for triple play services over DSL.
- CPE user operation and functional testing.
- Developed one of the UK's first live TV (rather than VOD) over DSL network trials.
- Marketing the network proposal to funders and potential ISP/ASP customers.
- Engineering solutions to installation problems (both hardware and software) Administration of DSLAM and switching equipment.
- The manager of Integration engineers and student placement engineers.
- Part of a team whose responsibilities include the delivery of Bid Management by managing projects on behalf of Independent Networks.
xDSL Consultant
November 2007 to February 2010Orange UK
November 2007 to February 2010Orange UK
- I consulted as a contractor to the following organisations.
- Carphone Warehouse: Access Networks Specialist - Location: Irlam, Manchester, UK.
- Managing a team of four to specify and deliver the access network strategy for broadband transmission developments Test and diagnostics and DLM (Digital Line Management) this included the deployment of the first phase of the DLM tool to manage 1.8 million DSL lines on the Carphone Warehouse Network.
- Integration of the AoL and Tiscali DSL network assets.
- Training of fulltime staff to understand their assets and infrastructure.
- Advising directors on future access network strategy and roadmap.
- St Albans and Bristol, UK.
- Design and test the Orange LLU "Superfast" ADSL2 Plus and annex M network for improved customer bandwidth and better customer experience.
- Included design and implementation of their DLM tool, to enable an automated method to provide a more stable & reliable broadband network.
- Successfully architected and tested the Orange LLU network for carrying mobile backhaul traffic from mobile base station sites, this was then adopted in the network growth strategy.
- Successfully delivered the Orange "Broadband Recovery programme" this involved MSAN profile validation and DLM supplier competitive and feature validation.
- In order to stabilise the LLU network for customer retention, future services such as TV and growth going forwards.
Technical Account Manager
Paris, France
Paris, France
- Product and account managed Alcatel, Keymile, France Telecom in the xDSL splitter development and rollout programs.
- Presales support for the PLC products to European triple play ISP's, providing demonstrations also pre and post sales technical support.
- Gamma Telecom: IP Telephony Product Manager - Location: Harbour Exchange, London Delivered five IP Telephony services to market from a concept, through trials to a full customer service.
- This involved writing of the product requirements specification.
- The selection of and the working with suppliers on the aspects of the component products required to generate the specified services.
- The specification of the services to the engineering and billing teams for their implementation, competitive comparisons, writing the marketing and training material, work with colleagues on the costing and pricing models.
- Training of sales and helpdesk staff.
- Thomson Speedtouch: Technical Sales Support Manager - Location: Coleshill, Birmingham Provided presales and technical support to the key account managers of Thomson UK and Eire's major customers (Telco's and ISP's).
- This included in depth knowledge of their router product set, applications, VPN's, WIFI and VoIP, The role involved: Adding a technical contribution into tenders.
- Building a relationship with and working with the product development teams and to help obtain a prompt and targeted product and support to the customers.
- Working with customers to approve the product for their use.
- Training of Helpdesk staff.
- Stand set-up for technical demo for CeBIT 2005.
- Customising of the product to allow branding for different ISPs.
- Including working with CWMP and Auto Configuration Servers (ACS) providers to introduce DSL Forum TR-069 capability to customers' routers.
- UTEL: Broadband Product Engineer - Location: Hadleigh, Suffolk United Technologists Europe Limited (UTEL) is a world leader in the development and supply of retrofit and new build DSL Test Access Solutions to the telecom industry.
- Where I Project Managed the BT Retro-fit Test Access Matrix (TAM) roll-out, this involved: Working with BT senior management.
- Managing suppliers of component parts.
- Coordinating about 240 BT field engineers in approximately 50 teams nationwide, who installed TAM units to already BT broadband enabled sites.
- Also designed a stand and arranged logistics for the 2004 CeBIT tradeshow in Hanover.
- Summary of qualifications and skills.
Product and Business Development Manager
December 2011 to Current
December 2011 to Current
Huawei. Product Manager
February 2010 to November 2011
February 2010 to November 2011
January 2006 to October 2007
Transmission Technology Officer
May 2002 to November 2003Independent Networks Ltd
May 2002 to November 2003Independent Networks Ltd
Alcatel. Presales Engineer
November 1999 to March 2002
November 1999 to March 2002
September 1989 to November 1999BT Exact
- Now BT Design).
- Copper Transmission R&D Eng.
March 2009 to January 2010
- Carphone Warehouse Networks.
- Access Networks Specialist.
Orange. DSL Consultant
September 2007 to February 2009
September 2007 to February 2009
Technical Account Manager
September 2005 to January 2006
September 2005 to January 2006
Gamma Telecom. IP Telephony Product Manager
May 2005 to September 2005
May 2005 to September 2005
Technical Sales Support Manager
May 2004 to May 2005Thomson Speedtouch
May 2004 to May 2005Thomson Speedtouch
January 2004 to March 2004
- UTEL.
- Broadband Product Engineer.
Skills
ADSL2, AoL, ASP, billing, branding, Broadband, budget, Business Development, C, Cable, competitive, hardware, concept, customer relations, customer service, customer support, delivery, product development, DSL, E-Mail, Engineer, senior management, functional, gateways, Hub 3, IP, ISP, logistics, Managing, marketing, market, meetings, Access, Exchange, Office, Network design, Network, Networks, New Business development, OSS, packaging, PLC, pricing, Product Manager, progress, proposal, RFP, router, routers, Sales, Servers, specification, strategy, switches, systems integration, Technical Sales, technical support, Telecom, Telephony, Phone, TV, Transmission, validation, vectoring, video, VoIP, VPN
CV Overview
Companies Worked For:
- Huawei Technologies UK Ltd
- Independent Networks Ltd
- Orange UK
- BT Exact
- Thomson Speedtouch
School Attended
- University of North London
University College Suffolk
Job Titles Held:
- Access Product Manager
Contractor / Consultant
xDSL Consultant
Technical Account Manager
Product and Business Development Manager
Huawei. Product Manager
Transmission Technology Officer
Alcatel. Presales Engineer
Orange. DSL Consultant
Gamma Telecom. IP Telephony Product Manager
Technical Sales Support Manager
Degrees
- B.Eng : Electronics and Communications
HND : Electronic Engineering and Data Communications
OND : Electronic Engineering
B.Eng : Electronics and Telecommunications Electronic Engineering and Data Communications
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