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Dear Mr. Hill
As a highly skilled Technical Support Specialist I read your posting for a new Technical Support Specialist with interest. My experience aligns well with the qualifications you are seeking in particular my role as a Technical Support Specialist at Vivatech Enterprises and I am certain I would make a valuable addition to your organisation.
With more than 9 years’ experience as a Technical Support Specialist I am adept in systems analysis diagnostics and troubleshooting and conflict resolution. Moreover while my on-the-job experience has afforded me a well-rounded skill set including first-rate organisational and problem-solving skills I excel at:
- PC & MS Office usage
- Software testing and training
- Client-specific product and service knowledge
In addition to my experience and personal qualities I have a solid educational foundation and a passion for computers and technology. Please review my attached cv for additional details regarding my expertise and abilities. I will follow up to request an appointment to discuss how my experience and background meets your needs.
Thank you for your time and consideration.