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Dear Mr. Stiles
As a highly skilled Technical Support Manager I read your posting for a new Technical Support Manager with interest. My experience aligns well with the qualifications you are seeking in particular my role as a Technical Support Manager at NCL University and I am certain I would make a valuable addition to your organisation.
With more than 9 years’ experience as a Technical Support Manager I am adept in innovative IT initiatives resource management and cross-functional leadership. Moreover while my on-the-job experience has afforded me a well-rounded skill set including first-rate problem solving and critical thinking skills I excel at:
- Process Redesign
- Performance Improvement
- End-user Support
In addition to my experience and personal qualities I have a solid educational foundation and a passion for computers and technology. Please review my attached cv for additional details regarding my expertise and abilities. I will follow up to request an appointment to discuss how my experience and background meets your needs.
Thank you for your time and consideration.