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Dear Mr. Henry
As a professional with history of success in hospitality and tourism toward excellence in overreaching company goals I excited to submit my application for the available Hotel Guest Service Agent position on your team. My comprehensive hands-on experience will make me an excellent addition to your organisation.Throughout my entire career I have been successful in solving problems resolving conflict and contributing to superior customer satisfaction.
In my current position as a Hotel Guest Service Agent at the Golden International Hotel I apply my strong interpersonal skills to enhance each guest’s experience at the hotel. I thrive in a culture of positive customer service and enjoy engaging with guests and staff when thing are at their busiest. Prior to this I was a Hotel Guest Service Agent at both the Lake View Hotel and Jade Grand Resort; as a result of these experiences I am confident and effective in a range of customer service scenarios. I am also pursing my Bachelor of Arts degree Hospitality and Tourism at the Graceside Institute Hospitality where my studies have continually reinforced my business acumen and proactive approach to hospitality service.
The attached cv outlines the skills and talent that I can leverage to advance to your resort’s mission. I would welcome the opportunity to learn more about your team and to discuss how I can address the unique challenges of theHotel Guest Service Agent position to add value at Kauffman Resort & Spa.
Thank you for reviewing this letter and the accompanying material.