Want to use this letter?
Andrew Scott 61 Wellfield Road Roath, Cardiff CF4 3DG Mobile: 07956 654 32 E-Mail: example-email@example.com Dear Hiring Manager, I am writing in response to your ad seeking an Assistant Manager of Customer Service at Fidelis Bank. Your job posting states that you are in search of a motivated, proactive individual, which describes me exactly. My energetic and high-performing nature make me a great candidate for this position. An active listener, I have a good instinct when it comes to reading people’s needs, and I am adept at problem solving and creative conflict resolution with both staff and customers. Additionally, I have a strong track record of:
- Increasing department customer satisfaction ratings via improved training and script revisions.
- Improving customer retention by 15% in 2013.
- Reducing staff turnover by almost 20% in only one year through morale-building initiatives.
- Exceeding quotas and maximising personal and team achievement.
I have been the Assistant Manager of Customer Service at Municipal Insurance nearly four years now, which provided me with valuable knowledge that I would bring to this position. Working at Fidelis Bank would allow me to implement my exceptional leadership and people skills in a challenging environment whilst providing stellar service to a diverse customer base. Please take a moment to review my attached CV. I would welcome the opportunity to put my expertise and drive to work for you, and I look forward to hearing from you soon. Thank you for your time and consideration. Sincerely, Andrew Scott