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44 Morningside Road
Edinburgh, Scotland EH10 4BF
Cell: 07956 654 32
Pharmacy Technician with 9 years of hospital and retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures. Excellent data entry skills and telephone etiquette. Detail-oriented with strong focus on accuracy and efficiency.
In good standing with the Edinburgh Board of Pharmacy, licence #2022-90.
Extensive medical terminology knowledge
Pharmaceutical storage awareness
Pharmaceutical distribution familiarity
Patient counselling expert
Expert understanding of Medicare and Medicaid
Strong decision-making ability
Exceptional patient care and interaction
Excellent telephone etiquette
Efficient and accurate
December 2010 to Current
Marks County Hospital Edinburgh, Scotland
Work closely with pharmacists and use medication input software to safely and accurately dispense medication.
Efficiently answer multi-line phone system and process high volume of order requests from nurses, doctors and pharmacists in large teaching hospital.
Answer and screen phone calls for the staff pharmacist in a friendly, efficient manner.
Accurately pull medications from the shelves for Pyxis replenishment and deliver them to the various patient care areas to ensure proper levels are maintained.
Regularly complete paperwork and enter prescription and insurance billing information into patient profiles.
March 2008 to November 2010
CVS Pharmacy Edinburgh, Scotland
Provided friendly customer service at prescription drop-off and pick-up counters.
Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
Verified patient data and billing information.
July 2004 to February 2008
Kroger Pharmacy Edinburgh, Scotland
Correctly priced and filed prescriptions after they were filled.
Strictly maintained customer and patient confidentiality.
Promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty.
Education and Training
2004 Lawson Community College Edinburgh, Scotland
Associate of Applied Science Pharmacy Technician
Coursework in Pharmacy Law, Pharmacy Practise, and Pharmacy Product Preparation