Efficient Auto Parts Manager who skillfully applies extensive knowledge of auto parts and basic vehicle maintenance on various makes and models. Adept at quickly identifying problems with various parts. Proficient at dealling with customers, troubleshooting and resolving service issues.
Â• Wide range of experience installling and sellling auto parts Â• Adept at efficiently dealling with a variety of customer service matters Â• Ability to perform initial diagnostic evaluations and assess vehicle issues Â• Capable of issuing invoices and producing profit and loss statements Â• Ability to drive company vehicles and provide remote service when applicable Â• Capable of multitasking whilst maintaining quality standards Â• Extensive communications and organisational skills
May 2006 to March 2007 Auto Universe Â— Manchester, UK Auto Parts Manager Â• Inventoried all parts and prepared purchase orders. Â• Updated database of available parts and adjusted stock accordingly. Â• Performed potential employee interviews and made hiring decisions. Â• Maintained payroll database and ensured timely direct deposits of salaries. June 2007 to October 2010 Manchester Ford Â— Manchester, UK Auto Parts Manager Â• Maintained stock of auto parts and handlling ordering procedures. Â• Assisted with diagnosing auto problems during busy periods. Â• Arranged for the ordering of special parts per customer requests. November 2010 to July 2011 Auto Service Center Â— Manchester, UK Auto Parts Manager Â• Maintained consistent inventory of auto parts and products. Â• Trained new hires and updated employee training materials. Â• Monitored installation of auto parts to ensure quality. September 2011 to Present Manchester Auto Repairs Â— Manchester, UK Auto Parts Manager Â• Ensured that customer service standards were maintained. Â• Maintained inventory of available parts. Â• Adjusted layout of parts to increase sales.
2006 University of Cambridge, Cambridge, England, UK Bachelor of Science, Marketing